Here are answers to some of the most frequently asked questions.

If you have other questions feel free to contact us.

 

Q: Can you give me a ride when I bring my car in for service?
A: Yes, when you bring in your vehicle, R & G Service Center will provide transportation, up to 3 miles, to and from your destination.

Q: Do you offer towing?
A: Yes, we offer 24 hour/day towing through Grabow's Towing, please call 402-681-5443 and tell them to which of our locations you would liked your vehicle towed.

Q: I feel a "shimmy" from the brake petal, do I need new brakes?
A: Maybe, but this does not always mean that you need new brakes. A "shimmy" or "pulsation" may be caused by warped brake rotors; any abnormal brake feeling should be inspected ASAP.

Q: My vehicle is running rough, does that mean I need a tune up?
A: In today's modern fuel-injected and computer controlled cars, a vast array of components control your engine. R & G Service Center has the certified technicians and equipment to diagnose and repair your vehicle, which may or may not include a tune up.

Q: When should I have the spark plugs changed?
A: Unfortunately, there is no single answer to this question. R & G Service Center, along with the manufacturer's recommendation for your vehicle, can help determine when the spark plugs should be replaced.

Q: What is involved in a tune-up?
A: The nature of an engine “tune-up” has changed considerably over the years. In most of today's vehicles, a basic tune up is replacing the spark plugs, but many other factors can affect your vehicles performance and  gas mileage. R and G Service Center will inspect several components, including wires, filters, PVC valve, fuel injectors etc. and make recommendations based on their findings and the vehicle's manufacturers’ recommendations.

Q: I have heard that I must take my vehicle to the dealer for maintenance and repairs so I do not void my warranty, is that true?
A: It’s a common misconception that only car dealers can perform the maintenance services on a newer vehicle that is under warranty. According to the Magnuson-Moss Warranty Act of 1975, consumers can have maintenance services performed by their local independent repair shop, like R & G Service Center, without affecting their warranty.

Q: How often should I rotate my tires?
A: It is a good practice to have your tires rotated every other oil change, or about every 6-8,000 miles, to prevent premature tire wear.

Q: What does it mean if my "check engine" or "service engine soon" light comes on?
A: It is part of the so-called onboard diagnostics (OBD) system indicating a potential engine or system problem. It could be something as minor as a loose gas cap or something as serious as a misfiring engine. You should get the vehicle checked out as soon as possible. R & G Service Center has the equipment and expertise to diagnose and repair the problem.

Q: How often should I replace the fuel filter?
A: About every 30,000 miles or as recommended in your vehicle's owner's manual.

Q: Is it really necessary to replace the timing belt at the recommended interval?
A: Yes. The failure of a timing belt on many vehicles can result in major engine damage, not to mention leaving you stranded on the side of the road. By replacing the timing belt at the recommended interval you could possibly avoid costly engine repairs.

Q: How often should I have the oil changed?
A: You should have it changed every 3,000 miles or as recommended by your vehicle's owner's manual.







 

 

R & G Service Center 
635 South 75th Street
Omaha, NE  68114
402-391-1217

 

R & G Service Center 
14305 C Circle
Omaha, NE  68144
402-330-2820

 

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